Manulife announces senior leadership changes across Canadian wealth and retirement units
Manulife Wealth & Asset Management is reshaping its Canadian wealth and retirement leadership, naming Brett Marchand president and CEO of Manulife Wealth and appointing Erica Hall to lead Canada Retirement on an interim basis.
Manulife said Marchand will assume the position of president and CEO of Manulife Wealth, subject to regulatory approval, succeeding Richard McIntyre, who decided to leave the firm to pursue another professional opportunity.
Marchand brings more than three decades years of experience working with advisors and regulators, leading large, sophisticated platform businesses through transformation and growth.
The firm said he has deep expertise across business transformation and M&A while partnering with advisors to grow their practices, and that he has dedicated his career to helping millions of Canadians achieve secure financial futures and bringing innovative products to market to support them.
As per his Manulife’s profile, Marchand joined the company in 2001 and has held progressively senior roles across the group business.
In 2016, he was appointed senior vice-president, Canada Retirement, with overall P&L accountability for the Canadian Retirement business, with a mandate that includes oversight of solution delivery, product development, strategy, national education and overall client sales and relationship management.
In 2018, when Manulife formed its Global Wealth and Asset Management business, his mandate expanded as he became a member of both the Global Leadership and Global Retirement Leadership teams.
Hall, currently head of Client Relations for Manulife’s group retirement business in Canada, will lead that business on an interim basis while the firm conducts a search to fill Marchand’s role.
The company said she has more than 25 years of retirement experience at Manulife, a longstanding partnership with Marchand and service on the Canada Retirement Leadership Team, which it expects will help ensure continuity and client support during the transition.
According to her Manulife’s profile, Hall has overall accountability for client satisfaction in all market segments in her current role, including the development of education strategies, delivery of education campaigns and relationship management, and she has managed relationships with some of Manulife’s biggest clients.
The firm said she joined Manulife in 2001 and has held leadership roles in presale, communications, product, operations, client relationship and member education.
Both leaders will report to Aimee DeCamillo, Manulife WAM’s global head of Retirement and Wealth.
DeCamillo described Marchand and Hall as “proven leaders with deep experience across our Canadian businesses” and said their appointments are meant to support continuity as Manulife WAM implements its strategy.
Manulife stated that these leadership appointments do not impact its strategy, day-to-day operations, or its long-term commitment to advisors, plan sponsors and other stakeholders.
DeCamillo said the company still treats its Canadian Wealth and Retirement businesses as core priorities while it executes its strategy for advisors and clients.
