Office address: 3389 Steeles Avenue East, Toronto, ON M2H 0A1
Website: https://www.tangerine.ca    
Year established: 1997 
Company type: banking services provider 
Employees: over 1,200 
Expertise: banking and finance 
Parent company: Scotiabank 
CEO and key people: Gillian Riley, President and CEO 
Financing status: corporate backed or acquired 

Tangerine is a digital bank that stands out for its innovative approach to banking. Catering to a diverse clientele, Tangerine has established itself as a forward-thinking institution, offering a range of financial products and services. It serves over 2 million clients across Canada. 

History of Tangerine 

Tangerine entered the banking scene in 1997 as ING DIRECT, then was rebranded as Tangerine after it was acquired by Scotiabank in 2012. As a subsidiary of The Bank of Nova Scotia (Scotiabank), Tangerine benefits from the robust backing of one of Canada's leading financial institutions. 

In 2018, Tangerine struck a 20-year deal to become the official sponsor of the Toronto Raptors. Other notable sports partnerships include: 

  • taking on the role of the official bank of Canada NBA 

  • becoming foundational partner of the WNBA 

  • signing up Canadian WNBA star Kia Nurse as Tangerine Champion 

In 2023 – for 12 years in a row – Tangerine was ranked #1 among midsize banks in J.D. Power’s Canada Retail Banking Satisfaction Study. 

Products and Services of Tangerine 

Tangerine offers a diverse range of products and services, such as: 

  • savings accounts: different types of savings accounts with high interest rates 
  • chequing account: no-fee daily chequing with Visa Debit and interest earnings 
  • credit card: offers Money-Back Rewards on everyday purchases 
  • business accounts: Competitive interest rates for business savings 
  • investment funds: diverse investment options for future planning 
  • mortgage: competitive rates with flexible prepayment options and a dedicated account manager 
  • Tax-Free Savings Accounts: with several options for tax-efficient saving and investing options 
  • RSPs and RIFs: Retirement savings and income funds 

Culture at Tangerine 

At Tangerine, it’s People before bank. The bank’s culture is defined by its commitment to diversity, inclusion, and client focus. Employee Resource Groups (ERGs) support various communities, reflecting Tangerine's dedication to a diverse and inclusive workplace. As part of the Scotiabank group, employees at Tangerine enjoy wellbeing support and career development among a host of other perks and benefits.   

About Tangerine President and CEO Gillian Riley 

Gillian Riley was appointed President and CEO of Tangerine in 2018. Her entire 30-year career has been with the Scotiabank group, having first joined the company as Vice President for Mortgages in 1994.   

Riley’s leadership is marked by a focus on innovation and client satisfaction. Under her guidance, Tangerine has continued to excel in delivering exceptional banking experiences. 

A graduate of Western University with a degree in Economics, Riley also holds an MBA from the University of Hartford. She was likewise part of the Executive Education cohort at Harvard Business School.  

Future at Tangerine 

Tangerine remains focused on expanding its digital banking capabilities and enhancing customer experience. In the years ahead, Tangerine will continue to offer flexible banking, innovative products and services, and industry-leading customer service. 


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