Office address: 333 Bay St. Suite 2600 Toronto, ON M5H 2R2
Year established: 1993
Company type: financial services
Employees: 112
Expertise: finance
Parent company: N.A.
CEO and key people: Katherine McMillan, President and CEO
Financing status: N. A.

Fundserv acts as a data sharing hub for the Canadian investment industry. It sends funds transactions in a secure, accurate, timely way among its over 700 members. The company works with financial institutions, brokers, and investment fund companies so that they can buy, sell, and transfer investment funds in the most efficient way.

History of Fundserv

Fundserv was established in 1993 with headquarters in Toronto. The company was created to address the need for a more efficient and cost-effective way to process investment transactions.

Today, Fundserv offers online access to over 95,000 investment products and completes around 82 million transactions every year.

Products and Services of Fundserv

Fundserv offers a wide range of products and services, including:

  • network connectivity
  • financial/non-financial transactions
  • data reconciliation
  • transaction settlement
  • training and tech support

Culture at Fundserv

Fundserv’s company values are collaboration, adaptability, innovation, and respect. Its over 100 employees live out these values, all to meet the company’s goal of serving as a data sharing hub for the investment industry.

The company has solid ESG (environmental, social, governance) principles that are put into action. Fundserv has a Paperless Initiative that promotes automation, the use of e-signatures, and electronic processing. This is no small feat, especially in an industry known for relying on paper documents and files.

A huge achievement for Fundserv: in 2023, it was named one of Greater Toronto’s Top Employers. This was its fourth win in a row.

About Fundserv President and CEO Katherine MacMillan

Katherine MacMillan was appointed President and CEO of Fundserv in January 2023. Before her appointment, she had been a member of the board since 2014 and Board Chair since 2016.

Before joining Fundserv, MacMillan held executive positions in Manulife Financial and International Financial Data Services Canada.

A major achievement for MacMillan was being chosen one of Canada’s Top 40 Under 40. She is a graduate of the Executive Leadership Program at Queen’s University and the Rotman School of Management, University of Toronto.

Future at Fundserv

Fundserv is committed to the future of the Canadian investment industry. It continues to make headway in meeting its ESG goals and in improving connectivity within Canada’s investment industry.

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