Sun Life announces coast-to-coast access to virtual healthcare

The company's clients will have convenient access to a variety of medical professionals

Sun Life announces coast-to-coast access to virtual healthcare

Sun Life Assurance Company of Canada has expanded on its digital strategy with the launch of a new virtual medicine solution. With the new offering, it has become the first insurer to offer coast-to-coast virtual healthcare services to its Canadian clients and their loved ones.

Individuals will be allowed to connect with a range of medical professionals such as doctors, registered nurses, and mental health professionals. Virtual visits conducted via live video, telephone, or text will allow people at home to get immediate care and peace of mind.

“We're excited to offer this innovative healthcare solution,” said Jacques Goulet, president of Sun Life Financial Canada. “Virtual care will empower and engage Canadians as they manage their health and wellness, anywhere, anytime.”

The company’s virtual care referral network will initially include access to three telemedicine providers — Akira, EQ Care, and Maple — offered to individual and clients at a significant discount. Each company delivers online healthcare services such as online visits with medical professionals, remote prescriptions, and operating hours that include evenings and weekends.

“Whether you are bedbound fighting a nasty virus or running a busy schedule with back-to-back meetings, fitting in a doctor's appointment can be tough,” said Dave Jones, senior vice-president of Group Benefits at Sun Life Financial Canada. “Sun Life's virtual care referral network will help individuals get quick and reliable care, save precious time, and focus on what matters the most.”

The referral network will be available via the company’s my Sun Life mobile app.

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