Baskin Wealth selects Appway to digitize its client onboarding process

Independent investment manager seeks new and improved experience through cloud-based, managed solution

Baskin Wealth selects Appway to digitize its client onboarding process

After it unveiled a Canada-specific client onboarding solution for wealth firms, Appway has announced an agreement with a Canadian wealth firm to implement its software.

Baskin Wealth Management, an independently owned investment management firm that works with Canadian high-net-worth families and foundations, has selected Appway’s Client Onboarding for Wealth solution to provide a superior onboarding experience for both clients and advisors.

Under the agreement, Appway will also deliver another market-leading solution, the Appway Cloud. A fully managed infrastructure powered by AWS Canada, Appway Cloud handles security, compliance, performance, and overall maintenance and updates.

“Appway's pre-packaged, cloud-delivered solution will allow us to quickly bring a new experience to market.  That was key for Baskin Wealth Management as we continually strive to deliver the highest level of service to our clients,” said COO Rob McDonald.

With a history of offering customized wealth management solutions and services that goes back more than 25 years, Baskin Wealth Management is empowering its advisors to focus on client relationships rather than worry about IT infrastructure.

"Appway is a proven vendor in the Canadian market and a demonstrated leader in wealth management onboarding solutions,” McDonald said. “Their knowledge, their experience, their solution, and their fully managed cloud infrastructure will allow us to focus on what we do best – provide our clients with managed growth and peace of mind.”

In a study conducted by independent research firm Forrester, Appway’s client onboarding solution was found to reduce Not In Good Order (NIGO) submissions by 80%. It also accelerated onboarding times by 90%, and cut down front-to-back office effort by more than 70%.

“Baskin Wealth Management and its clients will benefit from a streamlined client onboarding experience,” says sales director for Appway Canada, Harold Reimer. “Their new solution replaces multiple manual steps with automated business rules and data orchestration to drive enhanced productivity for their front office, compliance, and operations staff. The Appway Cloud removes the IT burden from Baskin and replaces it with trusted performance, reliability, and security.”

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