Develop your people skills, emotional maturity and empathy levels to build success as a broker, says specialist recruiter Libby Mitchell.
Throughout her lengthy career, she has met “great people with exceptional technical skills” who have struggled in the industry because they had not worked out how to connect appropriately with colleagues and clients.
“The analogy I often use is to think about someone going to the gym and only lifting weights with their right arm for a year. They're going to look physically lop-sided.”
A great broker, she says, can demonstrate equally strong people skills.
To build a successful career from the start, research is the key, says Mitchell.
“Some days it feels like I've spoken to thousands of people about a career in financial services,” she says. “Surprisingly, I've noticed the vast majority of them have done very little research into what the career is really about.”
The best career advice Mitchell has is to seek out as many reputable and knowledgeable people as you can to learn from them. She admits this can be a “very daunting process.” (continued.)