Formula for success
A degree in engineering gave Michael Lee-Chin the foundation to develop a wealth creation formula and a framework that made him one of the most successful businessmen in Canada
How Gen Y is changing the way we lead
Gabrielle Dolan provides tips for leading what will soon become the dominant generation in the workforce – and busts some myths in the process
Feedback is broken
Providing feedback is vital to improving performance, yet many people receive it – and deliver it – poorly. Georgia Murch explains how to create a culture of feedback that is beneficial to the employee and the company as a whole
Boom in niche ETFs
An ETF strategist weighs in about the pros and cons of nontraditional ETFs
Understanding personality and its role in performance
When it comes to performance – a topic that is constantly on the agenda of most modern businesses – there are a number of different approaches, explains behavioural strategist Warren Kennaugh
Where is the trust?
Canadians’ trust in the financial services industry is dropping, but there are still reasons for optimism
6 powerful marketing videos to grow your business
If a picture tells a thousand words, then video is … priceless! Marcus Seeger presents six of the most powerful and effective marketing video concepts that have been proven to create a steady stream of leads and profitable sales for businesses just like yours
Should commission-based compensation stay?
Now that the UK is considering a return to commissions for financial advisors, will that end debate over a ban in Canada?
Client service excellence – with more than a smile
Clients are more demanding – and more fickle – than ever before. One false move on your part, and they’re gone. Here’s how to keep them happy – and keep them on your books
Client relationships: How to drive sales
There’s no getting around the fact that customers like to do business with people they actually like, and in today’s market, building effective client relationships is more vital than ever