Beating a bad break
A broken neck turned into a blessing for Dian Chabaan, taking her on a series of twists and turns before she landed in wealth management
Formula for success
A degree in engineering gave Michael Lee-Chin the foundation to develop a wealth creation formula and a framework that made him one of the most successful businessmen in Canada
How Gen Y is changing the way we lead
Gabrielle Dolan provides tips for leading what will soon become the dominant generation in the workforce – and busts some myths in the process
Feedback is broken
Providing feedback is vital to improving performance, yet many people receive it – and deliver it – poorly. Georgia Murch explains how to create a culture of feedback that is beneficial to the employee and the company as a whole
Boom in niche ETFs
An ETF strategist weighs in about the pros and cons of nontraditional ETFs
Understanding personality and its role in performance
When it comes to performance – a topic that is constantly on the agenda of most modern businesses – there are a number of different approaches, explains behavioural strategist Warren Kennaugh
Where is the trust?
Canadians’ trust in the financial services industry is dropping, but there are still reasons for optimism
6 powerful marketing videos to grow your business
If a picture tells a thousand words, then video is … priceless! Marcus Seeger presents six of the most powerful and effective marketing video concepts that have been proven to create a steady stream of leads and profitable sales for businesses just like yours
Should commission-based compensation stay?
Now that the UK is considering a return to commissions for financial advisors, will that end debate over a ban in Canada?
Client service excellence – with more than a smile
Clients are more demanding – and more fickle – than ever before. One false move on your part, and they’re gone. Here’s how to keep them happy – and keep them on your books